Delete your account

• Open the app and sign in.
• Go to Account and tap Delete my account at the bottom.
• Read what will happen, enter your password, and tap Delete my account.

Deletion is not possible while parcels are still on their way or waiting for you in Baghdad. Collect them first.

Email us with the phone number on the account, and your account code (e.g. ESH123456) if you know it: support@esh7anli.com. We will confirm the account is yours, delete it within 30 days, and tell you when it is done.

• Deleted: your name, phone number, Latin name, governorate, delivery addresses, registered devices and notifications.
• Retired: your account code, permanently; it is never given to anyone else.
• Kept, without anything that identifies you: past parcel and payment records and messages, because a business must keep them.
• A copy may remain in backups for up to 30 days before it is deleted.

Details in the privacy policy.