Frequently Asked Questions
Find answers to common questions about Esh7anli's global shopping service.
What is Esh7anli?
Esh7anli is a global shopping service that allows you to purchase products from any international e-commerce website and have them delivered to your doorstep in Iraq. We handle everything from purchase to customs clearance to final delivery.
How does Esh7anli work?
Simply share the product link with us, we'll provide you with a quote, purchase the item on your behalf, handle customs and shipping, and deliver it right to your door. It's that simple!
Which countries can I shop from?
You can shop from any country in the world! We support purchases from all international e-commerce websites including Amazon, eBay, AliExpress, and thousands more.
How long does delivery take?
Delivery typically takes 7-21 days depending on the origin country and shipping method selected. We offer express shipping options for faster delivery.
What payment methods do you accept?
We accept Zain Cash, international credit/debit cards, and various digital payment methods. All transactions are secure and encrypted.
Do I need to handle customs?
No! We handle all customs clearance and documentation on your behalf. All customs fees and duties are calculated and included in your quote upfront.
Can I track my order?
Yes! We provide real-time tracking for all orders from purchase to delivery. You'll receive updates at every step of the journey.
What if I need to return an item?
We offer return assistance for eligible items. Contact our support team within 7 days of delivery to initiate a return request.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help you 24/7.